About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Summary
We are seeking a Timetabling and Room Booking Coordinator to join our Student and Academic Services team, supporting the delivery of high-quality services across the University.
The Timetabling Team are responsible for the implementation and development of systems and processes to support the university’s timetabling, attendance monitoring and room allocation functions. The team are responsible for scheduling and publishing the university timetable, allocating students to classes, supporting all other related timetabling systems as well as configuring, implementing, supporting, and maintaining systems used by the university in relation to timetabling and attendance monitoring.
Key Responsibilities
- Develop a through working knowledge of timetabling and act as a first/named point of contact for internal and external stakeholders, providing specialist advice and guidance on relevant matters for the Business School
- Develop a through working knowledge of all the rooms available such that queries can be answered as to room sizes, equipment available, and the suitability of the room for a stakeholder’s request.
- Schedule a timetable which is acceptable to students and teaching staff.
- Input data in the timetabling system, developing a data quality process, solve problems and deal with enquiries as they arise; to refer any unresolvable clashes or requests to the Timetabling Business Relationship Manager.
- Provide a focus of contact for School and Professional Services staff, providing support and advice on the use of timetabling software as well as training.
Essential Requirements
- Excellent communication, negotiation and interpersonal skills, with the ability to build effective relationships and provide a professional customer-focused service.
- Strong organisational and administrative skills, with the ability to prioritise competing demands and deliver to tight deadlines.
- Excellent attention to detail.
- Excellent IT skills, including strong numerical and analytical abilities and experience of handling and interpreting information.
- Experience of working across departments and with a range of stakeholders to deliver projects.
- Ability to work effectively both independently and as part of a team, demonstrating initiative and a proactive approach.
Desirable Requirements
- Previous experience in a similar role within Higher Education.
- Knowledge and understanding of current issues in Higher Education.
Further Information
If you are excited by the opportunity to help shape the future of Student and Academic Services, we would love to hear from you.
For an informal discussion about the role, please contact Andrew Harding at Andrew.harding@bcu.ac.uk.
Interviews for this role are envisioned to take place on 4 August 2026.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to apply as early as possible to avoid disappointment.
Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University
The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.
Why work for us
- Work–life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
Closing Date: 17 Jul 2026
Department: Admin/Support Service
Salary: £32,006 to £35,331 per annum
Permanent