Housekeeping Manager

Hotel Housekeeping Manager
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7) 
Contract Type: Permanent, salaried
 
 
Here at the LEGOLAND® Windsor Resort our 2025 season is in full swing, and we are recruiting for a Hotel Housekeeping Manager to join our AWESOME Hotel Operations Team!
 
 
Our Hotel Housekeeping Manager will look after the Housekeeping teams for both of our Brick-tastic hotels and our beautiful LEGOLAND® Woodland Village lodges and barrels. The Housekeeping Manager will be responsible for the daily running of the department which covers all guest bedrooms, public areas within the accommodation buildings, back of house areas and delivery / collection of all linens and towels. 
 
 
Our overnight guests have the opportunity to make their short break even more special, and the housekeeping team play a huge part in the enjoyment of their stay. From beautifully presented clean and tidy rooms to welcoming, litter free public areas our guests should receive the highest possible standards of cleanliness in alignment with the LEGO brand guidelines. 
 
 
As a dedicated people manager, you will bring your previous experience to create and nourish an inclusive and positive working environment for your team, championing a culture of coaching, inclusion and guest excellence. You will have new and innovative initiatives to celebrate success, conduct performance reviews, seek out development opportunities for high performers and collaborate with stakeholders from across the wider resort. 
 
The Hotel Housekeeping Manager will utilise guest KPIs to identify trends and proactively solve guest issues, while maintaining the department budget to operate efficiently and aligned with industry trends and evolving guest expectations.