Front of House Uniform Services Host

Location: Thorpe Park,

Hours: Full time, part time, weekends & holidays – please note due to the hours of this role you need to be over 18.

Contract Type: Seasonal, until November 2025

The aim of this role is to provide support to the Front of House Management Team ensuring all aspects of the welcome and uniform area are well managed. Ensuring the daily operation for the Staff and Guest welcome and Uniform department at the resort runs smoothly, you will be the first point of contact for our Business visitors and VIP guests, offering a warm welcome, and ensuring everyone is adhering to uniform standards and site security procedures.

Responsibilities:

Monitoring site access through the business reception ensuring all staff, business visitors and contractors have approved ID or have followed the sign in procedure.
Take responsibility for the allocated administrative tasks for the Front of House team and ensure that all paperwork is organised and completed to set deadlines.
Administrative tasks relating to the daily running of the uniform and welcome area including internal and external mail.
Assisting guests with any ticketing queries, complaints and upselling when required.
Ensure items of uniform and staff ID cards are issued to employees, contractors and visitors efficiently.
Support the department Supervisors to monitor all uniform and welcome stock, supporting the ordering of these items where required.
Oversee the locker room and changing rooms to ensure a safe clean environment.