Merlin Entertainment
Logistics & Stock Replenishment Assistant
UK-Greater London-London
- Job ID
2026-12755- Employment Type
Guaranteed Hours (MGH)- Offer/Contract Type
Fixed End Date/Seasonal
Location Name
London Eye
What you’ll bring to the team
Logistics & Stock Replenishment Host
Location: London
Are you ready to help guests make memories at 135 metres?
We’re on the lookout for Logistics & Stock Replenishment Hosts to join our vibrant team at the London Eye – one of the most iconic views in the world.
What you’ll be doing:
- Ensure retail locations stay stocked, organised, and guest‑ready by processing daily stock and replenishing the sales floor
- Stock shelves, displays, and fixtures in a neat, visually appealing way
- Monitor inventory levels and communicate replenishment needs to leadership
- Unpack, sort, price, and record new merchandise accurately
- Participate in shop floor moves and maintain strong merchandise presentation
- Check incoming deliveries, report discrepancies, and organise backstock in designated storage areas
- Support inventory control tasks including cycle counts, stock takes, transfers, and damaged merchandise processing
- Set up and update displays, seasonal promotions, and product pricing
- Maintain a clean, safe, and efficient work environment while meeting productivity expectations
- Assist guests with locating items, providing basic product information, and handling simple POS tasks when needed
- Answer guest questions and connect them with retail associates for additional support
This is a fixed term contract. The London Eye is open daily and so we do require a flexible attitude towards working hours as shifts will include weekends and bank holidays.
Qualifications & Experience
- Due to the nature of this role we can only accept applications from candidates a minimum age of 18 years
- Able to work from season start through contract end, including religious and public holidays and weekends
- Retail, stock, sales, or customer service experience preferred but not essential (full training provided)
- Comfortable handling alcoholic products within licensed premises
- Able to stand for long periods, lift up to 17kg, perform repetitive tasks, and use trolleys, pallet trucks (including electric), and roll cages
- Strong verbal communication skills and high attention to detail
- Team‑oriented with a positive, guest‑focused approach
- Comfortable using electronic scanners and paper-based stock systems
Benefits
- Monthly Bonus based on guest satisfaction
- Fortnightly pay
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
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