✅ Open until October 5, 2026
Merlin Entertainment
Technical Services Training & Compliance Assistant Manager
Location (Country-County-City)
UK-Surrey-Chessington
UK-Surrey-Chessington
Job Locations
UK-Surrey-Chessington
UK-Surrey-Chessington
- ID
2026-13055- Employment Type
Full-Time- Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Chessington World of Adventures Resort
What you’ll bring to the team
Technical Services Training & Compliance Assistant Manager
Location: Chessington World of Adventures
Hours: 40 hours a week
Contract: FTC – 12 months
Reporting to the Head of Contracts & Compliance, the Technical Training & Compliance Assistant Manager plays a key role in developing, implementing and monitoring engineering, safety and training compliance across the maintenance function at Chessington World of Adventures. The role has a strong focus on ensuring safe and compliant ride maintenance operations.
Responsibilities:
- Oversee planned and reactive workflows via Planet Enterprise for Technical Services
- Lead compliance strategy, ensuring ride safety and maintenance standards
- Develop and maintain compliance records, procedures, and risk assessments
- Create and review safe systems of work and standard operating procedures
- Manage small technical projects through to successful delivery
- Drive efficiency improvements, including engineering competency tracking
- Act as a focal point for departmental initiatives, owning and progressing key actions
- Partner with Health & Safety teams to ensure consistent compliance standards
- Conduct audits and reviews to maintain health & safety excellence
- Manage statutory inspections and associated documentation for rides and equipment
- Oversee IFM supplier relationships and performance
- Coordinate Working at Height reviews across the department
- Support training delivery and ensure accurate, up-to-date training records
- Identify procedural gaps and implement improvement plans
- Mentor and manage engineering apprentices throughout their development
Qualifications & Experience
- Experience working within the Theme Park industry is essential.
- Strong understanding of safety standards and compliance regulations, particularly in ride-related maintenance operations.
- Experience in developing and implementing robust compliance strategies and procedures.
- Excellent organisational and analytical skills, with the ability to manage multiple projects efficiently and effectively.
- Strong written and verbal communication skills, including experience in delivering and leading meetings with cross-functional teams.
- Proven ability to work collaboratively with cross-functional departments, external stakeholders, and contractors.
- Problem-solving skills to identify and address compliance and operational challenges.
- Strong people management skills, including the ability to lead and motivate teams towards achieving compliance and project goals.
- Flexible availability around park hours, including weekends and holidays.
- Confidence in asking questions and challenging the status quo to drive continuous improvement.
Benefits
- ‘Enjoy the Ride’ Merlin Annual Passes – 6 in total per year, 1 for you, plus 5 to gift to loved ones!
- Merlin Magic Pass – 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 28 days holiday (Including Bank Holidays)
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more…
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.
Pay Range
GBP £39,500.00/Yr.
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