Please note: Transitional pay points within Grade C will be removed from 01 August 2026. Appointments made on or after this date will be to the relevant substantive pay point within the grade. Where an appointment is made to a transitional pay point before 01 August 2026, salary will automatically move to the relevant substantive pay point within the grade from 01 August 2026.
About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Summary
We are seeking an Enrolment and Graduation Coordinator to join our Student and Programme Administration Team, to support the delivery of enrolment and graduation processes and events.
You will work closely with the Enrolment and Graduation Officer, Programme Administrators and the events team to ensure all activities comply with University regulations and provide a positive experience for students and staff.
Key Responsibilities
- Coordinate the day-to-day administration of enrolment and graduation processes.
- Liaise with academic and professional services teams to ensure smooth delivery of activities.
- Support the planning and execution of graduation ceremonies in collaboration with the events team.
- Maintain accurate records and documentation relating to enrolment and graduation.
- Respond to enquiries from students and staff regarding procedures.
- Assist with the preparation and distribution of enrolment and graduation communications.
- Support process improvements and implement changes as required.
- Ensure compliance with University policies and regulations during all activities.
- Assist in the preparation of reports and data analysis related to enrolment and graduation.
- Provide cover and support for other team members during peak periods or absences.
- Support University events such as enrolment, graduation, open days, and clearing.
Essential Requirements
- Experience in administration or coordination within a busy office environment.
- Strong organisational skills, attention to detail and ability to manage competing priorities.
- Effective communication skills with students, colleagues, and external stakeholders.
- Knowledge of University regulations and procedures, preferably related to enrolment or graduation.
- Experience using student information systems or similar databases.
- Customer service skills and a student-focused approach.
- The ability to work accurately and efficiently under pressure.
- Proficiency in Microsoft Office, especially Excel and Word.
Desirable Requirements
- Experience working in higher education administration.
- Knowledge of event coordination and management, particularly graduation ceremonies.
- Familiarity with data reporting and analysis tools.
Further Information
If you are excited by the opportunity to help shape the future of Student and Programme Administration Team, we would love to hear from you.
For an informal discussion about the role, please contact Tori Matthews at tori.matthews@bcu.ac.uk.
Interviews for this role are planned to take place on 15 July 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications, and encourage you to apply as early as possible to avoid disappointment.
Please note that candidates who have been unsuccessful for the same role within the last six months may not normally be reconsidered. We encourage applicants to reapply when they have gained additional skills, qualifications, or experience relevant to the role.
Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University
The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.
Why work for us
- Work–life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
Closing Date: 06 Jul 2026
Department: Admin/Support Service
Salary: £28,287 to £32,006 per annum
Permanent