✅ Open until September 9, 2026
Merlin Entertainment
Senior Ride Operator & Trainer
Location (Country-County-City)
UK-Surrey-Chertsey
UK-Surrey-Chertsey
- Job ID
2026-12638- Employment Type
Guaranteed Hours (MGH)- Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort
What you’ll bring to the team
- Strong leadership skills with the ability to coach, motivate, and develop teams.
- Confident decision-making in fast-paced, high-pressure environments.
- A guest-focused approach, delivering excellent service and resolving issues effectively.
- Solid operational knowledge, including ride safety, compliance, and performance.
- Effective problem-solving skills with a proactive mindset.
- Strong communication and teamwork abilities across departments.
- Experience in training and assessing team members to high standards.
- Flexibility to support varying shifts and operational demands.
- A strong commitment to health & safety and promoting a culture of compliance.
- Alignment with company values, contributing to a positive and inclusive team environment.
Qualifications & Experience
- Experience in ride operations or a similar operational environment.
- Previous supervisory or senior team experience.
- Experience delivering training and supporting team development.
- Good understanding of health & safety practices and emergency procedures.
- Experience handling guest queries or escalations.
- Familiarity with compliance systems (e.g. Sterling) is desirable.
- Ability to operate across multiple rides/zones, including evacuation procedures.
- Basic administrative skills, including maintaining records and performance logs.
Benefits
Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
GBP £13.21/Hr.
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