Merlin Entertainment
VIP & Birthdays Team Leader
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7, evenings and weekends according to the operational calendar
Contract Type: Permanent, hourly paid
Here at the LEGOLAND® Windsor Resort our 2025 season is in full swing, and we are recruiting for a VIP & Birthdays Team Leader to join our AWESOME Commercial Team!
In this exciting role you will support the Commercial Sales Manager in the overall delivery of VIP products and experiences across LEGOLAND Windsor Resort. You’ll have the opportunity to work on the future strategy of the department and how we can best maximise both guest experience and revenue, while managing your team of VIP hosts to deliver the highest possible standard of guest excellence.
As a LEGOLAND representative you will reflect and present our company values to VIP guests both via email, on the telephone, and in person on the day of their visit. You’ll be passionate about the resort, making sure you are sharing exciting insights into life at LEGOLAND with our special guests.
Please note, internally this role is known as Commercial Sales Lead (Frontline)