Job Description
Job Role: Technology Delivery Associate Manager
Location: London (with adhoc travel)
Career Level: Level 8 (Associate Manager)
Salary: Competitive, plus benefits.
Company Background
Accenture as a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. With 650,000+ people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
Accenture is a company that will allow you to learn, grow and advance in an innovative culture that flourishes with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
The Technology Delivery Associate Manager is responsible for managing the end-to-end delivery of technology projects and solutions. This role involves planning, executing, and monitoring projects to ensure successful outcomes. The Technology Delivery Associate Manager will work closely with project teams, stakeholders, and vendors to deliver high-quality technology solutions that meet business needs. This role requires a strong understanding of technology and the ability to manage complex projects. They should have excellent communication, interpersonal, and problem-solving skills. They should also be able to manage multiple projects and prioritize tasks effectively.
Responsibilities:
Planning:
Ensures that work priorities and assumptions align with the program objectives
Minimizes opportunity for mistakes by building review time into plan
Creates a logical plan, realistic estimates, and reasonable schedule for an activity or project segment
Meets client expectations by ensuring that changes in scope or schedule are justified, covered financially, and agreed to by appropriate decision-makers
Execution:
Applies Accenture offerings and/or best practices to work
Properly documents and follows through on progress, issues, and agreements
Takes full responsibility when making decisions and taking action
Organizes and structures productive and efficient team meetings based on meeting objectives and format
Manages work within allocated budget
Problem Solving:
Quickly identifies or isolates the root causes of issues or problems
Suggests options for resolving issues and improving the quality of work
Provides solutions to problems for their immediate team, and may provide solutions to problems that apply across multiple teams
Risk Management:
Recognizes own limitations and asks for help when needed
Takes client’s (internal and external) risk tolerance into account when making decisions
Proactively mitigates risk by identifying potential pitfalls and creating strategies to avoid them
Mitigates risk by proactively preparing for objections and considering the client’s point of view
Ensures that implications of decisions are thought through and addressed, regardless of who has “official” responsibility
Communication:
Documents and communicates issues in an organized manner
Makes difficult ideas and concepts easy to understand
Communicates potential risks to stakeholders in a clear and constructive wa
Is clear and direct when providing guidance, responding to questions, and setting expectations
Uses simple and easy-to-understand frameworks and formats to present information and ideas
Asks direct questions to seek a greater understanding of underlying assumptions and expectations
Adapts written and verbal communication style to fit audience needs and communication mediums
Collaboration:
Shares own knowledge and/or expertise with others
Contributes to Accenture’s internal knowledge-sharing and collaboration tools
Teams with others across boundaries both within and outside of Accenture to develop better solutions
Develops and consistently applies a naturally collaborative approach, being responsive and following through on commitments
Keeps others aware of own workload and potential conflicting commitments
Prepares for others’ reactions when responding to difficult situations
Embraces a diversity of ideas, working styles, and cultural backgrounds that are different from own
Is open to different or new viewpoints
Learning & Development:
Seeks and responds to developmental feedback
Identifies ways for team members to better engage in knowledge-sharing and collaboration across Accenture
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