Specialist Coordinator – Course Administration Management (Planning & Resource Hub)
UK Defence Academy, Shrivenham, SN6 8LA
Permanent, Full Time, (Monday – Friday, 37 hours per week)
£26,900 per annum plus benefits
Are you ready to take your career to the next level?
We’re looking for ambitious and motivated individuals who are ready to step up into a management role within the Planning & Resources Hub. If you have a passion for leadership, a knack for problem-solving, and a drive to make a difference, we want to hear from you!
Key Responsibilities:
Initial point of contact for the area of responsibility regarding administrative support issues. Taking a pro-active role within the Department; liaising with the customer and generally being fully conversant with the departmental aims and objectives.
Provide workable solutions to resource issues/problems. Make sensible decisions and take action based on best available information in the absence of customer.
Provide general training and guidance to members of the team. Work closely with other supervisory staff to ensure standardisation and integration across the whole department.
Assist Team Leader or other departmental staff to undertake all required admin tasks, focussing on delivering service excellence and delivering against team objectives.
Make sensible decisions and take action based on best available information in the absence of customer/Team Leader.
Deputise and assist the line manager/senior management with duties and responsibilities in support of Serco business.
What We’re Looking For:
Proven experience in a leadership or supervisory role
Strong communication and interpersonal skills
Ability to think critically and make informed decisions
Excellent organisational and time management abilities
A proactive and results-driven mindset
Why Join Us?
Opportunities for professional growth and development
A supportive and collaborative team culture
The chance to make a meaningful impact in our organisation
If you’re ready to take the next step in your career and lead with passion and purpose, apply today!
The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
Free, secure onsite parking.
Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
Fully equipped riding stables, with the opportunity for lessons.
Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
What we offer:
Salary: Competitive salaries with annual reviews
Pension: Up to 6% contributory pension scheme
Holidays: 25 days’ annual leave plus bank holidays
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
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To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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