Merlin Entertainment
We are currently recruiting for a Leisure Operations Receptionist to join us in the Hotels at the Alton Towers Resort, the UK’s only attraction that specialises in making Britain happy!
Want to make a great big smiling first impression? In this crucial customer facing role, the Leisure Reception team are the first people to interact with guests before they enter our stunning waterpark or golf attractions.
It’s vital that the team work together as it’s the guests first and last impression that really counts. You’ll be responsible for taking ownership of any guest issues, cash and key handling as well as ensuring relevant guest information gets passed to the correct department.
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